I've lost my Gift Card's code.
We suggest you to keep and mark the email of your gift card, in order not to lose it over time. However, if you can't find your gift card code, you can contact our customer service team via the contact form.
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Gift Card
Can I return a product purchased with a Gift Card?
If you return any product purchased with a Gift Card, the amount will be credited on a voucher our Customer Service will issue for you.
How do I check my Gift card's balance?
By clicking on the link included on the email, you will access your Gift Card's private area, where you can check the remaining Gift Card's balance.
Does the Gift Card expire?
The Gift Card has a 365-days lifetime, from the date it's received by email.
Do you have a physical Gift Card?
We only have e-Gift Cards (or "Digital Gift Cards") because they are paper free and therefore environmentally friendly.
How do I purchase a Gift Card?
You can purchase a Digital Gift Card on our website. The gift card code will be sent by email to the person gifted.