In which cases can I return an item?Updated a year ago

In all the following assumptions, whenever it is not related to a personalized item:

• I chose the wrong size
• The product is not what I expected
• I received my order in poor conditions

In all cases, the returned products must be in perfect conditions and show no evident signs of use, or else no return will be carried out. It is your responsibility to provide adequate packaging to make sure that the items arrive to AEC Paris in perfect conditions. If you have trouble finding a suitable packaging, we recommend using the original box that your order came in. If the items are received in poor conditions, we don't be able to carry out the return as requested.